Frequently Asked Questions
We’ve gathered answers to our most commonly asked questions to make your experience smooth, simple, and stress-free. From how we operate to what we service—find your answers here.
General Information
Get to know how we work
What is a mobile lube service?
It’s a full-service oil change and maintenance performed at your home, business, or worksite.
How do I book an appointment?
You can book directly through our website, call us at: (713) 392-6210, or email: mshamaly@onsitemobilelube.net
How far do you travel for service?
We serve a 100-mile radius from Houston, TX, including surrounding suburbs and towns.
What if I’m not home?
As long as we can access the vehicle, we can perform service with prior approval.
Vehicle & Maintenance Questions
Details about what we service
What types of vehicles do you service?
We service cars, SUVs, pickup trucks, commercial fleets, heavy trucks, and RVs.
Do you only perform oil changes?
No—we also replace filters, top off fluids, and provide full preventative inspections.
Can you service multiple vehicles at once?
Yes, we specialize in fleet and multi-vehicle maintenance for businesses or households.
Do I need to provide any supplies?
No—we bring everything needed, including oil, filters, and tools.
Payment & Scheduling
Making it easy for you
How much does it cost?
Prices vary by vehicle type and service. You’ll get a full quote before we begin.
What forms of payment do you accept?
We accept credit/debit cards, business checks, and select mobile payment apps.
Do you offer recurring fleet service contracts?
Yes, we can create scheduled service plans for your business based on vehicle volume.
What if I need to cancel or reschedule?
Just contact us 24 hours in advance, and we’ll gladly adjust your appointment.
Still have a question?
We’re here to help. Whether you're unsure about a service, need help scheduling, or want to learn more about our maintenance programs, don’t hesitate to reach out—our team is ready to assist you.